David the owner and Inspector was very responsive. He completed a detailed inspection report and took the time to go over it with me since I was purchasing the property as a out of state investor. He answered all my questions and even provided referrals for repairs that he has found to be good work. I also found the business to be very competitive to other inspectors. Some were very expensive compared to IN THE KNOW Inspections and I don t know what better they could have done to justify their price.